If your business is experiencing difficulties due to the coronavirus pandemic, we have some options that may help. We’ll keep this page up to date as the situation changes.
Remember, you can still do your day-to-day business banking online - move money, check balances and make payments to suppliers.
We are participating in Government backed loan schemes. Here are the options available at the moment.
The Government is also offering a wide range of support for businesses in response to the coronavirus outbreak. This includes schemes to help employers fund staff salaries and options for the self-employed. You can find the most up to date information on the Government’s website.
During the coronavirus pandemic, we’ve supported businesses through a number of Government backed loan schemes. If you’ve taken advantage of one of these schemes and need to check the details, you can find the information here:
See the answers to the questions we get asked most
When things are uncertain and constantly changing, as they are now, it's more important than ever to take care of your personal information. Unfortunately criminals might try to take advantage of the situation to collect confidential information and commit fraud.
Watch out for unexpected text messages, emails or phone calls claiming to be from travel companies, airlines, financial institutions or even the NHS. Any message that requests personal information should be treated with suspicion, as genuine organisations are unlikely to do this.
If you’re unsure don’t hand over any personal details or click on links in texts and emails. If you do receive a suspicious message or phone call, don’t respond on the spot. Instead contact the company yourself using a number you can trust.
Confirm urgent payment requests or changes to supplier payments directly with the sender using a trusted phone number and where possible send a confirmation of payment to suppliers once their invoice has been paid.
Follow the advice of the Take Five to Stop Fraud campaign, and remember that criminals are experts at impersonating people, organisations and the police. Your bank or police will never contact you out of the red to ask for your PIN, full password or to move money to another account. The Take Five to Stop Fraud campaign encourages you to:
Criminals have already started using a number of new tactics and schemes to target people in the wake of COVID-19, with some recently reported including:
For more information on how to protect yourself from fraud and scams visit our security centre.