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Changes to Contactless Card Payments
To help protect you from fraud we’ve recently made some changes to how you make payments with your Contactless debit card. We’ll soon be making these changes to your credit card too.
Additional security steps:
- If you use contactless card payments frequently or you haven’t used your Chip and PIN recently, you may be asked to enter your PIN when making a contactless payment.
- In some shops, when using contactless card payments, you may see a ‘card declined’ message, if so, try using your Chip and PIN instead.
You can find impartial information and guidance on money matters on the “Money advice service” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.