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Security


A high level of security is achieved by using a Digital certificate in combination with Secure Socket Layer (SSL) technology, which is standard security technology for creating an encrypted link between a web server and a browser. This link ensures that all data passed remains private and integral.

Digital certificates have two parts, referred to as a public and private key. Your public key is available in the public domain to verify your identity but your private key is held on the hard drive of your own computer so you control access. It is important to maintain security of your private key by using password protection of your private key, access controls to the operating system, virus protection and firewall protection. For password protection of your private key, when prompted to choose a security level, you will need to select a high setting. This setting ensures a permission and a password is requested at each usage whereas a medium setting will only require permission.

Please note we use a third party provider IdenTrust to supply our Digital certificates. As part of the registration process, we will send you a link to the IdenTrust page to retrieve your Digital certificate.

It is important that we hold your valid mobile number as this will be needed when the CYBFX Support Help Desk is contacted for technical assistance to verify the identity of the user.

Ring-fencing changes: how to be extra vigilant about fraud

Ring-fencing is new UK legislation brought in after the financial crisis to protect customers and the day-to-day banking services they rely on. It mostly affects larger UK banks that will have to separate their day-to-day banking from other, riskier, activities such as investment banking.

Although the majority of our customers won’t be affected by ring-fencing changes, other banks will be making changes which may require their customers to change their sort code and account numbers. During this period of change in UK banking, you should be extra vigilant of fraud and scams.

Further details about ring-fencing and managing the risk of fraud may be found on our websites Fraud prevention and security centre