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Here's how to send us documents online

First things first, if you only need to give us proof of income, click the button below.
Otherwise, work your way through these three simple steps – it only takes a few minutes.

1

Choose

the documents you want to send

2

Confirm

the device you’re using (mobile, tablet, computer)

3

Follow

the simple guide on how to send your documents

Start by choosing the documents you want to use

Click on all documents you can give us to prove your name:

Document key

UK
Non UK
Driving Licence

A current UK photo driving licence.

Passport

A current UK passport.

Biometric residence permit

A current permit issued by the UK Home Office.

Driving Licence

A current photo driving licence issued in the EU, Liechtenstein, Norway or Switzerland.

Passport

A current photo passport issued in another country. A Visa may also be required.

National Identity card

A current photo identity card issued in the EU, Liechtenstein or Switzerland.

Selected all the ID you have? Continue Provide proof of income

Now click on all documents you can give us to prove your current address:

Utility bill

An energy, water, home phone or internet bill from the past 3 months.

Financial statement

A bank, building society or credit card statement from the past 3 months.

Mortgage statement

An annual mortgage statement from the past 12 months.

Insurance certificate

A current annual policy for home, vehicle, pet, travel or mobile insurance.

Benefits/State pension

A Local Authority letter about your benefits, or a Pension Service letter.

Tax correspondence

A tax letter from HMRC or a Council Tax bill.

Proof of income

Look over these to find out what you need to give us.

Employed and paid monthly or 4 weekly

If you get paid monthly or 4 weekly, we need your wage slips for the past 3 months.

Employed and paid weekly

If you get paid weekly, we need your wage slips for the past 4 weeks.

Employed and paid fortnightly

If you get paid fortnightly, we need your last 4 wage slips.

Retired

If you’re retired, we need a copy of your most recent award letter from either:

  • The Department of Work and Pensions (DWP)
  • Your private pension provider
Self employed

If you’re self employed, we need your audited accounts for the past 3 years.

If you don’t have accounts, we’ll accept your last 3 years of:

  • SA302s
  • Tax returns
  • Tax overviews

All 3 of these are required.

Thanks! Now choose a device.

Select the device you’re using, so we can give you the right instructions.

Mobile
Tablet
Desktop computer

Sending document

Now we’re ready to take a digital copy of your document(s). Have a look at the tips below to get the clearest possible pictures.

Driving Licence (UK)

If you’re using your Driving Licence as ID, check a few things first:

  • The licence was issued in the UK
  • It’s current and signed
  • You can give us images of both the front and back of the licence
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Passport (UK)

If you’re using your Passport as ID, check a couple of things first:

  • It needs to be current and signed by you
  • Your photo, name, date of birth, signature, passport number, expiry date and country of issue are clear
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Biometric residence permit (UK)

If you’re using your Biometric residence permit as ID, check a few things first:

  • It needs to be current and signed by you
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Driving Licence (NONUK)

If you’re using your Driving Licence as ID, check a few things first:

  • The licence was issued in the EU, Liechtenstein, Norway or Switzerland
  • It’s current and signed
  • You can give us images of both the front and back of the licence
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Passport (NON UK)

If you’re using your Passport as ID, check a couple of things first:

  • It needs to be current and signed by you
  • Your photo, name, date of birth, signature, passport number, expiry date and country of issue are clear
  • The VISA or other authority to remain in the UK needs to be current and you can give us images of both the front and back
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

National Identity Card (NONUK)

If you’re using your National Identity card, check a few things first:

  • It needs to be current and signed within the signature box by you
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Utitlity Bill

To use your utility bill as ID, check a few things first:

  • Suitable bills are Gas, Electricity, Water, Landline services or a Local Authority Tax bill or payment book for the current year
  • The bill was issued in the last 3 months
  • Your name and address are clearly shown on the bill

Important: We cannot accept mobile phone or internet service bills. If you’re submitting a Local Authority Tax bill or payment book, we cannot accept documents with amendments, reminder letters or non-payment notifications.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Financial statement

To use your Financial statement as ID, check:

  • It’s issued within the last 3 months
  • It shows your name and address
  • It shows transaction history

Important: We can’t accept statements that you’ve printed off yourself or store card statements.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Mortgage statement

To use your Mortgage statement as a valid form of ID, check:

  • It’s issued within the last 12 months
  • It shows your name and address
  • It shows transaction history

Important: We can’t accept statements that you’ve printed off yourself or store card statements.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Insurance certificate

To use your Insurance certificate as ID, check a few things first:

  • Suitable insurance certificates are for your property – buildings or contents cover, your vehicle, your pet, your mobile phone or your travel
  • It needs to be issued within the last 12 months
  • It shows your name and address
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Benifits/State pension

To use your benefits letter or State Pension as address identification, check a few things first:

  • Your letter needs to show current entitlement to State or Local Authority funded benefit such as Benefits Agency, Universal Credit, or Housing Benefits
  • It needs to be issued within the last 3 months
  • It shows your name and address
  • The letter needs to refer to benefits/pensions currently being paid
  • The letter shows current entitlement to State Pension, issued by the Pension Service in the last 12 months

Important: We cannot accept letters about one off payments such as winter fuel allowance

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Tax correspondence

To use you’re a Tax correspondence as address identification, check a few things first:

  • Suitable tax correspondences are Notification of Tax Code, Working Family Tax Credit letter, Tax Credit Award or Statement of Account
  • It needs to be issued within the last 6 months
  • It shows your name and address, National Insurance Number or Tax Reference
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Retired

If you’re retired, we need a copy of your most recent award letter from either:

  • The Department of Work and Pensions (DWP):
  • Your private pension provider
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Self employed

If you’re self employed, we need your audited accounts for the past 3 years.

If you don’t have accounts, we’ll accept your last 3 years of:

  • SA302s
  • Tax returns
  • Tax overviews

All 3 of these are required

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Driving Licence (UK)

If you’re using your Driving Licence as ID, check a few things first:

  • The licence was issued in the UK
  • It’s current and signed
  • You can give us images of both the front and back of the licence
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Passport (UK)

If you’re using your Passport as ID, check a couple of things first:

  • It needs to be current and signed by you
  • Your photo, name, date of birth, signature, passport number, expiry date and country of issue are clear
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Biometric residence permit (UK)

If you’re using your Biometric residence permit as ID, check a few things first:

  • It needs to be current and signed by you
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Driving Licence (NONUK)

If you’re using your Driving Licence as ID, check a few things first:

  • The licence was issued in the EU, Liechtenstein, Norway or Switzerland
  • It’s current and signed
  • You can give us images of both the front and back of the licence
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Passport (NON UK)

If you’re using your Passport as ID, check a couple of things first:

  • It needs to be current and signed by you
  • Your photo, name, date of birth, signature, passport number, expiry date and country of issue are clear
  • The VISA or other authority to remain in the UK needs to be current and you can give us images of both the front and back
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

National Identity Card (NONUK)

If you’re using your National Identity card, check a few things first:

  • It needs to be current and signed within the signature box by you
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Utitlity Bill

To use your utility bill as ID, check a few things first:

  • Suitable bills are Gas, Electricity, Water, Landline services or a Local Authority Tax bill or payment book for the current year
  • The bill was issued in the last 3 months
  • Your name and address are clearly shown on the bill

Important: We cannot accept mobile phone or internet service bills. If you’re submitting a Local Authority Tax bill or payment book, we cannot accept documents with amendments, reminder letters or non-payment notifications.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Financial statement

To use your Financial statement as ID, check:

  • It’s issued within the last 3 months
  • It shows your name and address
  • It shows transaction history

Important: We can’t accept statements that you’ve printed off yourself or store card statements.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Mortgage statement

To use your Mortgage statement as a valid form of ID, check:

  • It’s issued within the last 12 months
  • It shows your name and address
  • It shows transaction history

Important: We can’t accept statements that you’ve printed off yourself or store card statements.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Insurance certificate

To use your Insurance certificate as ID, check a few things first:

  • Suitable insurance certificates are for your property – buildings or contents cover, your vehicle, your pet, your mobile phone or your travel
  • It needs to be issued within the last 12 months
  • It shows your name and address
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Benifits/State pension

To use your benefits letter or State Pension as address identification, check a few things first:

  • Your letter needs to show current entitlement to State or Local Authority funded benefit such as Benefits Agency, Universal Credit, or Housing Benefits
  • It needs to be issued within the last 3 months
  • It shows your name and address
  • The letter needs to refer to benefits/pensions currently being paid
  • The letter shows current entitlement to State Pension, issued by the Pension Service in the last 12 months

Important: We cannot accept letters about one off payments such as winter fuel allowance

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Tax correspondence

To use you’re a Tax correspondence as address identification, check a few things first:

  • Suitable tax correspondences are Notification of Tax Code, Working Family Tax Credit letter, Tax Credit Award or Statement of Account
  • It needs to be issued within the last 6 months
  • It shows your name and address, National Insurance Number or Tax Reference
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Retired

If you’re retired, we need a copy of your most recent award letter from either:

  • The Department of Work and Pensions (DWP):
  • Your private pension provider
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Self employed

If you’re self employed, we need your audited accounts for the past 3 years.

If you don’t have accounts, we’ll accept your last 3 years of:

  • SA302s
  • Tax returns
  • Tax overviews

All 3 of these are required

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Driving Licence (UK)

If you’re using your Driving Licence as ID, check a few things first:

  • The licence was issued in the UK
  • It’s current and signed
  • You can give us images of both the front and back of the licence
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Passport (UK)

If you’re using your Passport as ID, check a couple of things first:

  • It needs to be current and signed by you
  • Your photo, name, date of birth, signature, passport number, expiry date and country of issue are clear
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Biometric residence permit (UK)

If you’re using your Biometric residence permit as ID, check a few things first:

  • It needs to be current and signed by you
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Driving Licence (NONUK)

If you’re using your Driving Licence as ID, check a few things first:

  • The licence was issued in the EU, Liechtenstein, Norway or Switzerland
  • It’s current and signed
  • You can give us images of both the front and back of the licence
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Passport (NON UK)

If you’re using your Passport as ID, check a couple of things first:

  • It needs to be current and signed by you
  • Your photo, name, date of birth, signature, passport number, expiry date and country of issue are clear
  • The VISA or other authority to remain in the UK needs to be current and you can give us images of both the front and back
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

National Identity Card (NONUK)

If you’re using your National Identity card, check a few things first:

  • It needs to be current and signed within the signature box by you
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Utitlity Bill

To use your utility bill as ID, check a few things first:

  • Suitable bills are Gas, Electricity, Water, Landline services or a Local Authority Tax bill or payment book for the current year
  • The bill was issued in the last 3 months
  • Your name and address are clearly shown on the bill

Important: We cannot accept mobile phone or internet service bills. If you’re submitting a Local Authority Tax bill or payment book, we cannot accept documents with amendments, reminder letters or non-payment notifications.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Financial statement

To use your Financial statement as ID, check:

  • It’s issued within the last 3 months
  • It shows your name and address
  • It shows transaction history

Important: We can’t accept statements that you’ve printed off yourself or store card statements.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Mortgage statement

To use your Mortgage statement as a valid form of ID, check:

  • It’s issued within the last 12 months
  • It shows your name and address
  • It shows transaction history

Important: We can’t accept statements that you’ve printed off yourself or store card statements.

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Insurance certificate

To use your Insurance certificate as ID, check a few things first:

  • Suitable insurance certificates are for your property – buildings or contents cover, your vehicle, your pet, your mobile phone or your travel
  • It needs to be issued within the last 12 months
  • It shows your name and address
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Benifits/State pension

To use your benefits letter or State Pension as address identification, check a few things first:

  • Your letter needs to show current entitlement to State or Local Authority funded benefit such as Benefits Agency, Universal Credit, or Housing Benefits
  • It needs to be issued within the last 3 months
  • It shows your name and address
  • The letter needs to refer to benefits/pensions currently being paid
  • The letter shows current entitlement to State Pension, issued by the Pension Service in the last 12 months

Important: We cannot accept letters about one off payments such as winter fuel allowance

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Tax correspondence

To use you’re a Tax correspondence as address identification, check a few things first:

  • Suitable tax correspondences are Notification of Tax Code, Working Family Tax Credit letter, Tax Credit Award or Statement of Account
  • It needs to be issued within the last 6 months
  • It shows your name and address, National Insurance Number or Tax Reference
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Retired

If you’re retired, we need a copy of your most recent award letter from either:

  • The Department of Work and Pensions (DWP):
  • Your private pension provider
passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue

Self employed

If you’re self employed, we need your audited accounts for the past 3 years.

If you don’t have accounts, we’ll accept your last 3 years of:

  • SA302s
  • Tax returns
  • Tax overviews

All 3 of these are required

passport-tick

Here are a few tips for getting the best photo:

  • Make sure you take photo in a well-lit room
  • Don't use flash and make sure everything is in focus
  • Capture all details within the frame
  • Include the signature
  • Hold the camera in portrait or landscape directly above your document
passport-cross

How not to take the shot:

  • Don’t take your picture at an angle
  • Make sure you get the full card in the frame
  • Avoid low light and fuzzy images
  • If it's out of focus please re-take
Photo taken – ready for document Continue