Our hub has been designed especially for you, with a wide variety of hints and tips to help you keep your home and contents safe.
The holiday firm Thomas Cook ceased trading on 23rd September 2019 and has now entered liquidation. We know that many of you will have concerns over holidays you have booked with the company, or may even be in the middle of a trip and worried about how you will get home.
We’re here to help and have put together a short guide.
What it means for you
The law says your holiday must be protected if it is a package holiday.
ATOL (Air Travel Organiser’s Licence) is a UK financial protection scheme and it protects most air package holidays sold by travel businesses that are based in the UK. This means you may be eligible for assistance in the event of a travel business failure.
ABTA has a similar scheme in place for non-flight based package holidays.
If you haven’t travelled yet
If you are currently abroad
From 14 August, we’ll stop setting aside money for payments due on a Monday, which means the money will still be in your account over the weekend. Please ensure you have enough money in your account for Direct Debits and standing orders due on the Monday (or the next working day after a bank holiday).Continue to Clydesdale Bank Internet Banking as normal
A new version of our app is now available – If you don’t receive automatic app updates, we recommend you update to the latest version now before proceeding.