Transaction limits
Internet banking and mobile
Your mobile app or security token allows you to make a payment of up to £30,000. If you use a one time passcode via SMS you can make payments of up to £500 with a £1,000 daily limit.
| Customer limits | Daily limit | Transaction limit |
|---|---|---|
| With one time passcode via SMS | £1,000 | £500 | With mobile app or security token authentication | £30,000 | £30,000 |
For higher value transactions using the mobile app we will ask you to authenticate with your Internet banking password. Bill payments are excluded from the daily limit however transaction limits still apply.
To use two-factor authentication you will need our mobile banking app to authorise your payment. Search for 'Clydesdale Bank' on the Apple App Store or Google Play Store.
If you don't have a smartphone or are otherwise unable to use the mobile banking app, contact us on 0800 345 7365 to discuss an alternative option.
For additional support on the use of your mobile banking app with the internet banking platform visit the help centre.
Telephone banking
| Daily limit per business day* | Single transaction limit | |
|---|---|---|
| Personal customer: | £5,000 | £5,000 |
| Business customer: | £10,000 | £10,000 |
*Business Day means any full day (excluding Saturdays, Sundays and bank holidays) on which banks generally are open in the City of London for the transaction of normal banking business. If payments are made over the weekend they will be accumulated to Friday’s daily limit, so Friday, Saturday and Sunday (and Bank holidays if applicable) will all count as 1 business day.
We can help
You can find impartial information and guidance on money matters on the “Money advice service” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.