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Real world banking

We like to make things a little easier

All banks claim to be customer-focused and to listen to what their customers need. We like to think we back such a statement up. We offer practical advice to help you reach your goals a little bit easier, and we recently launched Let's Connect so you can tell us how we can better meet your needs. We continue to provide a range of ways to make banking easier and more convenient with ongoing investment in our branch network, Saturday opening, and internet and mobile banking.

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We all have a Plan Me

We all have a goal. It may be something simple like starting a new hobby. Or something bigger. Whatever it is we should all have a Plan Me. Check out our hints and tips on how you can save money to help reach your goal.

Find our moreabout plan me


Let's Connect

Tell us what you think. We’re always listening.

Find out moreabout Lets Connect

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The cleaner and stronger £5

Our latest banknotes include the UK’s first polymer £5 note. These notes are cleaner and more durable than any other in the UK. A fitting tribute to our innovative heritage.

Scotland’s Charity Air Ambulance

We're continuing to support Scotland's Charity Air Ambulance as the service goes from strength to strength. Based at Perth Airport, they’re saving lives across Scotland.

Count me in

‘Count me in 123’ scheme is a community-based programme we’re proud to support. It’s designed to help pre-school children learn to count. It’s a fun way for parents to teach their children important skills.

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