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Welcome to internet banking

Welcome to Internet banking

Internet banking allows you to access your account whenever and wherever is convenient for you.

We’ve added some exciting changes and improvements to our Internet banking service to make managing your money online – or on the go – easier than ever.

This service may be temporarily unavailable during periods of routine maintenance.

Check out our other videos to help you make the most of your internet banking

  • Internet Banking Overview

  • Paying a company

  • Paying someone else

  • Higher value payment

  • Login

  • Direct Debits and Standing Orders

  • Resetting your details

  • Account transfers

Here are some features you will benefit from with internet banking


Access your current and available balance.


Quickly find the transaction you’re looking for by searching for a name, company or date, on available transaction history from March 2016.

Make a payment

Set up and manage payment to another person, pay a bill to other UK accounts and transfers funds between your own accounts (charges may apply).

Digital Statements

You’ll be able to view and download digital statements as well as switch off paper statements on eligible accounts

Mobile alerts

Set up and manage SMS alerts for your accounts so you’re always up to date with your balance.

Customer support

Get help via enhanced live chat and the ability to share your screen with a member of our team so they can guide you if you get stuck.

Direct debits

View/cancel direct debits.

Standing orders

Create, view, edit and cancel standing orders.

This service may be temporarily unavailable during periods of routine maintenance.

Our top questions

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Get in touch

If you have any questions about our new Internet Banking service you can call us on:

 0800 345 7365

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