Charges when using your Card abroad
We have changed the way you are charged for using your debit and credit card when making some foreign transactions. This is to comply with new payments regulation which took effect on 15th December.
When you use your debit card to withdraw cash or pay for an item in Sterling, Euro, Swedish Kronor or Romanian Lei, in any of the European Economic Area (EEA)* countries, you will no longer be charged a Foreign Purchase or Foreign Cash Fee.
When you use your credit card to pay for an item in Euro, Swedish Kronor or Romanian Lei in any of the EEA* countries you will no longer be charged a Non-Sterling Transaction Fee.
When you use your credit card to withdraw Euro, Swedish Kronor or Romanian Lei from an ATM in any of the EEA* countries, you will no longer be charged a Non-Sterling Transaction Fee however a Cash Fee will still apply.
*To find out what countries are part of the EEA, please visit www.gov.uk/eu-eea
Frequently asked questions
If I use my Credit Card to withdraw cash in Sterling in the UK, will I still be charged?
You will still be charged a Cash Fee of 3% (minimum £3) for cash advances anywhere in the world.
If I’m in a country outside the EEA, but make a payment to a supplier based inside the EEA, will I be charged?
Providing the transaction is made in Sterling, Euro, Swedish Kronor or Romanian Lei, you will not be charged a Foreign Purchase Fee if using your Debit Card, or a Non-Sterling Transaction Fee if using your Credit Card.
If I use my card in one of the following territories, will I be charged? Åland Islands, French Guiana, Gibraltar, Guadeloupe, Martinique, Mayotte, Réunion, Saint Barthélemy, Saint Martin (French part), Svalbard & Jan Mayen, Ceuta, Mellila, Madeia, Azores and Canary Islands.
- When you use your debit card to withdraw cash or pay for an item in Sterling, Euro, Swedish Kronor or Romanian Lei, in any of these territories, you will not be charged a Foreign Purchase or Foreign Cash Fee, but you may be charged by the ATM itself.
- When you use your credit card to withdraw cash or pay for an item in Euro, Swedish Kronor or Romanian Lei, in any of these territories, you will not be charged a Non-Sterling Transaction Fee. However a Cash Advance Fee will still apply for credit cards and you may be charged by the ATM itself.
I hold a B Credit Mastercard, are my fees changing?
Non-Sterling Transaction Fees do not apply to the B Credit Mastercard, as such there is no impact on this card.
If I make a purchase before the 15th of December and incur a Fee, and then return the product after the 15th of December, will I get my fees back?
Any fee charged for the original transaction will not be refunded. For any foreign transaction reversals, any fee charged will be reversed.
You can find impartial information and guidance on money matters on the “MoneyHelper” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.