Lost and stolen cards (outside UK)
24 hour customer services
24 hour customer services (outside UK)
24 hour customer services (Minicom ® users)
The Minicom service uses a small electronic typewriter and screen linked to a telephone system, enabling our customers with hearing or speech difficulties to send and receive messages with our customer service team.
Internet banking helpdesk
Credit card customer services
Payment Protection Insurance (PPI) (outside UK)
Report phishing e-mails
Personal loan enquiries
Current account application enquiries
Existing mortgage enquiries
Business direct (Outside UK)
* These services may be temporarily unavailable during periods of routine maintenance.
** Customers who wish to register for the Minicom (®) service will require to have access to a Minicom (®) system.
Contact us about a general enquiry. Alternatively if you are registered for internet banking and wish to talk to us about something specific to you or your account you can do this by logging on to your internet banking and sending us a secure message through the contact us section.
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