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Financial care team

Speak to one of our financial care experts

If your financial circumstances have changed and you have money worries, we can help.

Contact us

Call us on: 0800 141 2261

Monday to Friday 8am to 7pm

Saturday 8am to 5pm

What you can expect from us:

  • We will never judge you or make you feel bad about your situation
  • We will always be happy to talk to you, however big or small your money worries are
  • We will listen and understand
  • We will try to find tailored ways to help you manage your money

What will happen:

  • We will work with you to understand your circumstances
  • We will help you understand your full financial situation. We often use a budget planner to help with this
  • We will work with you to try to come up with a suitable and affordable solution
  • We will write down the agreement and send you a copy for your reference

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