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Request a payment holiday on your mortgage

Request a repayment holiday of up to three months from your Clydesdale Bank mortgage

Please do not use this form if you have already requested a three month payment holiday on your account and would like to request a further extension. Please view our FAQ below for information on how to do this.

You should complete this form if you are experiencing financial difficulties due to the current coronavirus situation, and would like to arrange a mortgage payment holiday.

We’ll take a look at your request and come back to you over the next week to confirm when your mortgage payment holiday will start.

Our contact centres are extremely busy at the moment, so completing this form to request a mortgage payment holiday is the fastest way for it to be put in place for you.

If you have any questions on requesting a payment holiday from your mortgage, take a look at our frequently asked questions below.

Can I extend my payment holiday beyond three months?

On the 22 May, the Financial Conduct Authority (FCA) announced a proposal for mortgage lenders to extend the help that they make available to customers who continue to experience financial difficulties. This includes firms considering a further payment holiday of up to three months.

Over the coming days, we will work closely with them to agree the most suitable way of supporting customers who are struggling to pay their mortgage due to coronavirus. Whilst we do this, we would ask that you do not use the form on this page to request an extension to your existing payment holiday. We will write to you at the end of your payment holiday period but in advance of your next payment due date. This letter will confirm your new balance and revised payment – taking account of the interest that has been added during your payment holiday. If you would like to discuss alternative options, including requesting an extension of your payment holiday term, the letter will explain how you can get in touch.

What is a mortgage payment holiday?

A mortgage payment holiday is a period when your lender gives you permission to miss your regular mortgage payments. It’s important to remember that interest will continue to be charged during a payment holiday. Therefore, when your payment holiday ends, your overall mortgage balance and monthly payments may increase.

Who can apply for a mortgage payment holiday?

If you are experiencing financial difficulties due to the current coronavirus situation, the Government has announced that Lenders will offer mortgage payment holidays for up to three months.

If you are a landlord and your tenant is experiencing financial difficulties due to the current situation, you can apply for a payment holiday for up to three months to offer support to your tenant during this time.

What will happen to the interest on my mortgage during a payment holiday?

It’s important to remember that interest will continue to be charged during your payment holiday. At the end of your payment holiday we’ll recalculate your monthly payments – taking account of the interest added.

By spreading the cost of your payment holiday over the remaining term of your mortgage, the amount you will pay over the life of your loan will be more than it would have been had you not taken the payment holiday. The total amount you will repay to us could be higher than the amount stated in your Offer of Loan.

What do I need to do if I pay by Standing Order

If you pay by Standing Order, once we confirm the payment holiday has been processed you will need to cancel the Standing Order while your payment holiday is taking place.

We will write to you at the end of your payment holiday period but in advance of your next payment due date, to confirm your new balance and revised payment – taking account of the interest that has been added during your payment holiday. You should remember to reinstate your Standing Order with your new payment amount once the payment holiday ends.

I'd like to arrange a mortgage payment holiday but my mortgage payment is due in the next 10 days. What should I do?

If your payment is due in the next 10 days and you pay by Direct Debit we will collect this payment and commence the payment holiday from your next payment due.

What happens when my payment holiday has finished?

We will write to you at the end of your payment holiday period but in advance of your next payment due date. This letter will confirm your new balance and revised payment – taking account of the interest that has been added during your payment holiday. If you would like to discuss alternative options, the letter will explain how you can get in touch.

I’ve already applied for additional borrowing. What happens if I request a payment holiday too?

We may need to pause your request for additional borrowing if you have also applied for a payment holiday. We’ll be in touch if we need to do this.

Once your payment holiday has ended, you can apply for additional borrowing and your application will follow our usual process and criteria.

Will this affect my credit rating?

We will ensure that the payment holiday does not negatively impact your credit file.

When will my mortgage payment holiday start?

We will be in touch once we review your request to confirm when your mortgage payment holiday will start. For most people, this will be their next regular monthly payment, but if this is within 10 days of your request, your payment holiday may start the next month.

Apply for a payment holiday

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Clydesdale Bank plc. Registered office: 30 St Vincent Place, Glasgow, G1 2HL. Registered in Scotland No: SC001111.

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