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How to make a claim

Useful phone numbers

Home emergency

If you are an existing customer and you need to get in touch with the 24-hour home emergency department, please call:
RSA
Telephone: 0345 078 0046

How to make a claim
Claims

If you are an existing customer and need to make a claim on your home insurance policy, please contact RSA:
Clydesdale Bank Claims
RSA
Lynchwood Park
Peterborough
PE2 6GG
Telephone: 0800 197 1612
(open Monday to Friday, 8am to 8pm, Saturday, 9am to 4pm)

Please quote your policy number or claim reference number on all correspondence.

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You can find impartial information and guidance on money matters on the “MoneyHelper” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.