Skip to content Go to accessibility help
We use cookies to keep our websites easy to use and relevant to our users’ requirements and to enable us to learn which advertisements bring users to our website. Select Accept below if you wish to proceed or How to change your cookies for instructions on how to manage your cookie settings. Find out more about our Cookie Policy.

Changes to our branch network

After looking at how our branches are used, we have taken the tough decision to close a number of Clydesdale Bank branches. More and more people are managing their money online and over the phone. So it makes sense for us to invest more in these areas, to make everyday banking simple.

Closing a branch is not an easy call to make, but we're determined that banking with us will be straightforward for you. There are lots of ways to manage your money with us such as mobile, internet and telephone banking. Our digital channels are simple, convenient and allow us to be where our customers want and need us most.

Download our 24-hour Banking Leaflet (PDF, link opens in a new window)

The Bank has signed up to the Access to Banking Standards and follows these for all branch closures.

Branch impact assessments

The following impact assessments provide more detail on how we took the difficult decision to close a number of branches and where our customers can continue to bank with us.

Following the postponement due to COVID-19, these documents have now been updated with the new closure dates.

All facts and figures within impact assessments are accurate as at 24th January 2020.

Bank with us at the Post Office

The links below provide more details on the services provided by the Post Office

View our Previous Branch Closures.

Branch reviews

The following branch reviews highlight the outcome of our engagement with our customers and community to ensure appropriate services are in place to support our customers' banking needs. Contact details are also included.

All facts and figures within branch reviews are accurate as at 1st July 2020.

You are here:  Supporting our customers