• Current signed passport
  Including current visa or other authority to remain in the UK if required
• Current full or provisional UK photo-card driving licence
  Together with a current visa or other authority to remain in the UK if required
• Current full EU / Liechtenstein / Norwegian / Swiss photo-card driving licence
  Together with a current visa or other authority to remain in the UK if required
• Current full UK driving licence
  Old style paper version
• Current state ID card
  EU / Liechtenstein / Swiss national together with a current visa or other authority to remain in the UK if required
• Current biometric residence permit
  Issued by the Home Office

Other documents may also be acceptable. You can also visit your nearest branch or contact us on 0800 032 3971 and we will be happy to discuss other forms of identification and documents we can accept.

• Bank, Building Society, credit card or Credit Union statement
  Issued within the last three months (transactions printed from the internet are not acceptable)
• Utility bill
  Issued within the last three months (mobile phone bills and internet access bills are not acceptable)
• Evidence of current entitlement to a state or local authority funded benefit
  For example, Benefits Agency, Universal Credit, Local Authority Housing or Council Tax benefit notification, issued within the last three months
• Evidence of current entitlement to state pension
  Issued by the Pension Service within the last 12 months
• Annual mortgage statement
  Issued within the last 12 months
• HMRC issued tax notification and correspondence
  Issued within the last six months
• Insurance certificate for a current annual policy for home, vehicle, pet, mobile device or travel
• Current full or provisional UK / EU / Liechtenstein / Norwegian / Swiss photo-card driving licence
• Current full UK driving licence
  Old style paper version

Other documents may also be acceptable. You can also visit your nearest branch or contact us on 0800 032 3971 and we will be happy to discuss other forms of proof of address documents we can accept.

If we can verify your organisation electronically we may not ask you for any documentation. If we cannot verify this electronically, where applicable, we will need to see a copy of the Rules and Constitution of your organisation.

Other documents may also be acceptable. You can also visit your nearest branch or contact us on 0800 032 3971 and we will be happy to discuss other forms of proof of organisation documents we can accept

We’ll need to know what signing instructions are to be placed on the account. This is needed for anyone who will be authorised to operate the account and will perform specific actions such as release payments, sign cheques, add or delete other signatories.

Here is some guidance on minimum signatory requirement for different business entity types:

• Preferred title
  For example, Mr, Mrs, Ms.
• Legal name
  As well as any previous names.
• Date of birth
• Nationality
  Including any dual nationalities.
• Country/City/Town of birth
• Citizenship
  The country (or countries) in which you are registered as a citizen.
• Where you pay tax
• Current home address
• Time at current address
  If you have lived in your current address for less than five years you will be asked to provide details of any previous addresses you’ve held during this period. We are required to carry out various credit checks and other searches so knowing your address and any previous addresses helps to identify you and confirm your identity.
• Contact details
  Email address, business phone number and mobile number.
• Primary link to the business and position held
  For example, Director, Company Secretary, Trustee, Member, Owner/Controlling party, Office bearer, Signatory.
• Percentage of entity ownership held (if applicable)
• Whether you are an existing customer of the bank

We’ll ask you the following information about the organisation:

• Organisation name
  This is the legal name given to the organisation. This may be different from the name under which the organisation is registered. If the organisation used to have a different name we also need these details.
• Any other names
  The organisation may operate or be registered under a different name to the organisation name.
• Organisation trading address
  This is where the organisation operates from.
• Registered address (if applicable)
  The address at which your organisation is registered at Companies House or any other body.
• Contact details
  Business email address, phone number and any other methods in which you would like us to contact you.
• Business website address
• Organisation type / structure
  This is the legal structure of the organisation. For example, charity, club, society, community interest company or trust.
• UK registration number (if applicable)
• Registered UK charity number (if applicable)
• Date of incorporation or business formation
• Country of incorporation / domicile
• Date the organisation started operating
  Please note if this was less than six months ago, we will also need to know any start-up costs, and where these funds came from.
• Details of any licences needed to operate
• Details of any trade body you are a member of
• Parent / Controlling Business Details
  If the organisation is owned or controlled either wholly or in part by another company, organisation, trust, or other entity, we will require the following information about the entity:
  
  
  • Name
  • Link to this business
  • % of ownership held
  • Ultimate owner (if applicable)
  • Registered Address
  • Legal Structure
  • Registration number (if applicable)
  • Registered UK charity number (if applicable)
  • Date of incorporation or business formation
  • Country of incorporation / domicile
• For trusts
  We’ll provide you with a trust identification template which contains guidance on its completion and on the information and documentation we require. The template and any copy documentation should be certified as a true extract or copy on the headed paper of a solicitor, accountant, notary public, corporate service provider, regulated firm addressed to the bank. All trustees will need to sign the banking mandate.

We will also need to know the following information about the organisation’s activities:

• Main business activities
  Details of the activities the organisation carries out on a day-to-day basis. There are some industries or sectors where we will need to understand the nature of your organisation in greater detail, as they are more complicated.
• Industry or sector description and experience
  The industry or sector in which the organisation operates in. Including any details of the experience and background the organisation has in this industry or sector.
• Sources of income
  Details of where the business income comes from, including the percentage, and whether 50% or more comes directly from business activities.
• Business Investment
  The amount of funds that have been invested, or are planned to be invested, in the organisation.
• Number of employees
• Expected annual income / turnover for the organisation (£)
• Number of permanent sites the organisation operates from
• Plans for the organisation for the next six months
• Tax status

We’ll need to know what your new account will be used for, this includes:

• How much money, including cash, you expect to pay in to your account
• The type, frequency and source of payments that will go through your account
  For example; membership fees, charity income or transfers from another bank account
• Information about any international payments being made to or received from your account
  Including the name of the countries, how often these payments are made, the average payment amount and the purpose of the payments
• If your business/organisation is registered or intending to register as a payment service provider in the UK or EEA
• If you require overdraft facilities we may ask for financial documentation to support your request

We’ll need the following details about any existing bank account the organisation holds:

• The name of the bank where your account is held
• Where another account is or has been held
  We will require copies of the last three months’ bank statements

In addition to the ID and verification check and the information we will ask you for to open your account, we will ask you to fill out a simple form and agree a switch date with you.

Where applicable, we’ll provide you with an electronic or paper banking mandate you will need to complete and sign before we can finalise the opening of your account.