Clydesdale and Yorkshire Banks are urging customers not to disclose credit card details in response to unsolicited telephone calls or emails.
Following a number of customer calls, the Banks are advising customers that they are not linked to, nor have any association with, Royalty Travels (www.royaltytravels.com). Customers advise that calls from this company may suggest that they have won a prize holiday from their bank, as credit card or MasterCard provider, or from a entry form completed at a store, and that there is a ‘registration’ or ‘administration’ fee to be paid.
Clydesdale and Yorkshire Banks would like to remind all card customers never to divulge any card or security details to unsolicited callers or emails. The Banks have also issued the following advice on general card security for customers:
You can find impartial information and guidance on money matters on the “Money advice service” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.