Bank is all apps and ears

20th September 2013

Clydesdale and Yorkshire Banks have launched both Apple and Android mobile banking apps as part of a series of measures to support and listen to its customers.

The apps will help customers to manage their money while on the move. Customers will be able to view transactions and accounts, make intra account transfers and check available funds. They will also have the ability to set up and manage text message alerts which will notify them when they are nearing the limits they set up, helping them to stay in control of their finances.

The service is one of the key requests from customers picked up in the recently launched Clydesdale Bank Connects and Yorkshire Bank Connects programmes, which have involved over 20,000 customer responses to date.

Andrew Pearce, Retail Director for Clydesdale and Yorkshire Banks, said: "We are a strongly customer focused Bank, very much committed to serving and supporting the communities we're part of. Customers very clearly told us that they rely on their smart phones and tablets more than ever before and the app has been developed in direct response to that feedback."

In addition to investing in mobile banking technology, the Banks have also signed up to the new industry's switching initiative and continued to invest in its infrastructure as part of an enhanced support programme for customers and communities.

The new banking apps are available to all customers with a personal current account and can be downloaded free from the app store for Apple users, and from Google Play for Android devices. An app for Blackberry devices will follow.

For more information on Clydesdale and Yorkshire Banks' range of competitive products and to download the new app, visit www.cbonline.co.uk or www.ybonline.co.uk