It also provides you with the cost of the insurance per £100 of benefit which enables you to compare the cost of the insurance with other providers.
Payment Protection Insurance is an optional insurance policy to assist protecting the payment of your CB credit card balance in the event of death, Accident or Sickness and Unemployment subject to eligibility. Terms and conditions apply. Please refer to your policy documents for more information.
Subject to a successful claim, Payment Protection Insurance will provide you with the following:
(a) Pay your outstanding balance up to a maximum of £25,000 in the event of your death.
or (b) In the event that you are unable to work due to accident, sickness or unemployment will pay 10% of your outstanding credit card balance each month until the following:
Please call us to update any changes to your personal details on 0800 678 3320.
We are able to update certain pieces of information over the phone, and where this is not possible we can give you advice on how to arrange this, please contact us on 0800 678 3320.
If you feel that you no longer meet the requirements to be eligible for the benefits of this insurance policy, we can cancel this for you. Please call us to arrange this on 0800 678 3320. Terms and conditions apply. Please refer to your policy documents for more information.
Be assured that your policy isn’t any different to what you purchased in the past. If your policy started in 2008 or before, this would have been sold to you on an advised basis, however in 2009 the Bank moved to a non-advised sale process whereby you would have been provided with all the relevant information to make an informed choice to take out this insurance.
You can download a copy of your policy wording from here:
Policy wording (PDF, opens in new window)
If you wish to register a complaint, please contact us:
In writing: Write to Customer Engagement Manager, Clydesdale Bank PLC, Guildhall, 2nd Floor, 57 Queen Street, Glasgow, G1 3ER
By phone: 0800 055 6655.