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Making changes to your account

Your personal details

If you need to make any changes to your name, address, telephone number (home or mobile) or email address, please visit your local branch or call our team on 0800 345 7365.

Overdrafts

If you have a Current Account Direct, Signature Current Account, Current Account Plus or Current Account Control, you can ask us to agree an overdraft arranged in advance. Subject to status, applicants must be aged 18 or over. Visit your local branch or call our team on 0800 345 7365.

Learn more about overdraft borrowing

Lost or stolen cards

In the event of your card being lost or stolen, or your PIN or other security information has been disclosed, call 0800 345 7365 (or +44 141 951 7320 if calling from abroad) immediately and report it. Alternatively, call into any Clydesdale Bank branch or write to us at Clydesdale Bank, PO Box 43, Glasgow, G1 2HL

Changing your account type

If you’re looking to change your account, please visit your local branch or call our team on 0800 678 1230.

You can compare our current accounts here

Closing your accounts

You can close your account and stop receiving any service completely by telling us. Please visit your local branch.

We will send you the last 5 years of Payment Transaction History when you close your account. Please visit Payment Transaction History Retention Policy for more information.

Dormant accounts

If you think you may have an old account with Clydesdale Bank that has not been used for some time, we can check these details for you and either reactivate the account or transfer the monies into another account you hold with us.

Please visit any of our branches, and bring details of the sorting code/account number, passbook and any statements you might have, along with ID such as a passport or driver's licence.

Managing your account

Contact us

If you’re an existing customer and wish to discuss your account.

Call

0800 678 1230

Or if you're abroad / Outside UK

+441419517320

  • We're here:
  • Monday – Friday, 8am – 8pm
  • Saturday, 9am – 5pm
  • Sunday, 10am - 5pm

Find a branch

Find your nearest Clydesdale Bank branch, Business and Private Banking centre or ATM

Branch locator

Contact us

Call us to speak to an advisor.

0800 678 1230

Or if you're abroad / Outside UK

+44 141 952 6827

  • We're here
  • Mon-Fri 8am - 8pm
  • Sat 9am - 5pm
  • Sun 10am - 5pm

For your security calls may be monitored or recorded.

You are here:  Personal Banking  >  Current accounts  >  Managing your account  >  Making changes to your account

You can find impartial information and guidance on money matters on the “Money advice service” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.