Making changes to your account

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Your personal details

If you need to make any changes to your name, address, telephone number (home or mobile) or email address, simply open our app and select 'change your contact details'. Alternatively, you can visit your local branch or call our team on 0800 345 7365.

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Arranged overdraft

If you have a Current Account Direct, Current Account Plus or Current Account Control, you can ask us about an arranged overdraft. Subject to status, applicants must be aged 18 or over. Visit your local branch or call our team on 0800 345 7365.

Learn more about overdraft borrowing

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Lost or stolen cards

In the event of your card being lost or stolen, or your PIN or other security information has been disclosed, report your debit card lost or stolen via internet banking or the mobile app. You can also call 0800 345 7365 we're here 24hrs a day (or +44 141 951 7320 if calling from abroad) immediately and report it.

Alternatively, call into any Clydesdale Bank branch or write to us at Clydesdale Bank, 7 - 8 North Avenue, Clydebank , G81 2NT

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Changing your account type

If you’re looking to change your account, please visit your local branch or call our team on 0800 678 1230.

You can compare our current accounts here

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Closing your accounts

You can close your account and stop receiving any service completely by telling us. Please visit your local branch.

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Dormant accounts

If you think you may have an old account with Clydesdale Bank that has not been used for some time, we can check these details for you and either reactivate the account or transfer the monies into another account you hold with us.

Please visit any of our branches, and bring details of the sorting code/account number, passbook and any statements you might have, along with ID such as a passport or driver's licence.