Ring fencing
Have you been affected by fraud?
Monday to Friday 8am - 9pm Saturday 8am - 9pm Sunday 10am - 5pm
Information
Find out what ring-fencing means to you.
What is ring-fencing?
Following the financial crisis which began in 2007, UK legislation was passed to better protect customers and the day-to-day banking services they rely on. The legislation required each large UK bank to separate services like current accounts, savings accounts, and payments from risks in other parts of the business, for example in investment banking.
This separation, called ‘ring-fencing’, occurred on 1 January 2019.
What does ring-fencing mean for you as a Clydesdale Bank customer?
Clydesdale Bank does not undertake activities such as investment banking therefore the impact on the Bank and its customers was very limited compared to other larger UK banking groups.
We did not make any changes to sort code and account numbers as a result of ring-fencing. However, a very small number of Clydesdale Bank business customers saw changes to the products and services that we were able to provide.
Where can I find more information?
You can find out more about ring-fencing and bank structural reform legislation, on the Financial Conduct Authority and the Bank of England websites below.
How can I be extra vigilant about fraud?
At a time when changes are happening in the banking industry, all bank customers should remain alert to the possibility of banking and online account scams.
For more information on how to stay secure online, visit our security centre (links below) which includes details of our online and mobile banking promise.
Security Centre – Personal Customers
Security Centre – Business Customers
Additional help
Financial fraud action
FFA UK is responsible for leading the collective fight against financial fraud on behalf of the UK payments industry.
Cyber streetwise
A UK Government campaign offering a variety of tips and advice on the essentials for enjoying a safe online experience.
Met police
The Metropolitan police fraud team provide information as a resource to assist in combatting fraud and to prevent you becoming a victim of crime.
Branch locator
Find your nearest Clydesdale Bank branch, Business and Private Banking centre or ATM
Contact us
If you have any concerns about fraudulent activity, please give us a call on:
- Monday to Friday 8am - 9pm Saturday 8am - 9pm Sunday 10am - 5pm
- Please note all our calls to our lines are recorded for training and security purposes.
Internet Banking help centre
You can find more information about Internet Banking in our help centre
You can find impartial information and guidance on money matters on the “Money advice service” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.