Find out what ring-fencing means to you.
Following the financial crisis which began in 2007, UK legislation was passed to better protect customers and the day-to-day banking services they rely on. The legislation required each large UK bank to separate services like current accounts, savings accounts, and payments from risks in other parts of the business, for example in investment banking.
This separation, called ‘ring-fencing’, occurred on 1 January 2019.
Clydesdale Bank does not undertake activities such as investment banking therefore the impact on the Bank and its customers was very limited compared to other larger UK banking groups.
We did not make any changes to sort code and account numbers as a result of ring-fencing. However, a very small number of Clydesdale Bank business customers saw changes to the products and services that we were able to provide.
You can find out more about ring-fencing and bank structural reform legislation, on the Financial Conduct Authority and the Bank of England websites below.
At a time when changes are happening in the banking industry, all bank customers should remain alert to the possibility of banking and online account scams.
For more information on how to stay secure online, visit our security centre (links below) which includes details of our online and mobile banking promise.
Security Centre – Personal Customers
Security Centre – Business Customers
FFA UK is responsible for leading the collective fight against financial fraud on behalf of the UK payments industry.
A UK Government campaign offering a variety of tips and advice on the essentials for enjoying a safe online experience.
The Metropolitan police fraud team provide information as a resource to assist in combatting fraud and to prevent you becoming a victim of crime.
Find your nearest Clydesdale Bank branch, Business and Private Banking centre or ATM
If you have any concerns about fraudulent activity, please give us a call on:
You can find more information about Internet Banking in our help centre
To log into Internet Banking you now need to use Virgin Money Internet Banking. You'll get the same great service and are able to access all your accounts.
Your log in details will stay the same and you can log in directly from the shiny new Virgin Money website.Go to the Virgin Money website
Never tell anyone a token 3 response code, even someone from the bank. You should only input these codes to our secure Business Internet Banking service when you’re sending and making payments. If anyone calls and asks for a token 3 response code or asks you to authorise a payment on the App for fraud checks, hang up and call us on 0800 085 2914 from another line if possible, remember the Bank will never ask you to disclose your security details.Continue to Virgin Money Business Internet Banking