We want you to be safe when you use your Clydesdale Bank debit card for online shopping. That’s why your Clydesdale Bank card is protected by Mastercard Identity Check.
Mastercard debit cards use the latest chip and PIN technology to combat fraudsters. For online purchases performed within a Merchant’s App or on their website, Mastercard® Identity Check™ improves your security even more without the need to register or remember a password. Using either our Mobile Banking App or a one-time passcode sent to your registered phone number, Identity Check lets you identify yourself as the owner of the card and stops anyone else using your card online.
If you’re an existing customer and wish to discuss your account.
Call
0800 678 1230Or if you're abroad / Outside UK
Find your nearest Clydesdale Bank branch, Business and Private Banking centre or ATM
Call us to speak to an advisor.
Or if you're abroad / Outside UK
For your security calls may be monitored or recorded.
You can find impartial information and guidance on money matters on the “Money advice service” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.