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Safe online shopping

Shop safely with Mastercard® Identity Check

We want you to be safe when you use your Clydesdale Bank debit card for online shopping. That’s why your Clydesdale Bank card is protected by Mastercard Identity Check.

Mastercard debit cards use the latest chip and PIN technology to combat fraudsters. For online purchases performed within a Merchant’s App or on their website, Mastercard® Identity Check™ improves your security even more without the need to register or remember a password. Using either our Mobile Banking App or a one-time passcode sent to your registered phone number, Identity Check lets you identify yourself as the owner of the card and stops anyone else using your card online.


Managing your account

Contact us

If you’re an existing customer and wish to discuss your account.

Or if you're abroad / Outside UK

  • We're here:
  • Mon-Fri – 8am-9pm
  • Sat – 8am-9pm
  • Sun – 10am-5pm

Find a branch

Find your nearest Clydesdale Bank branch, Business and Private Banking centre or ATM

Branch locator

Contact us

Call us to speak to an advisor.

Or if you're abroad / Outside UK

  • We're here
  • Mon-Fri – 8am-9pm
  • Sat – 8am-9pm
  • Sun – 10am-5pm

For your security calls may be monitored or recorded.