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It's not always easy to visit a branch to pay in a cheque. So we've made it simpler using some handy technology. You can even do it from the sofa
Here's a step-by-step guide to mobile cheque deposits - just in case you want something to refer to the first time you see it.
Just take a photo of both sides of the cheque and send it through your app.
No more waiting for your money; cheques clear by the end of the next working day. See Footnote [1] for exclusions
Working or travelling abroad? Depositing a Sterling cheque via your mobile will work there too.
We’ve designed the service to be as simple as possible, but here are a few things to know before you use it.
For now, you can only use the service to deposit cheques signed no longer than six months ago, up to a total of £1000 a day and each individual cheque needs to be £500 or less. You must pay it in to one of your Clydesdale/Yorkshire Bank accounts.
Most banks are part of the scheme, but there may be certain cheques we can’t accept yet. We’ll let you know if there’s a problem though.
[1] If you deposit the cheque by mobile after 5pm, clearing won’t start until the next working day. Cheques submitted on a Friday will usually clear by Monday.
Send your cheque on a weekday and funds will clear by 23:59 (at the latest) on the next working day. Remember though, bank holidays don’t count as official working days.
We’ve updated the app to include the mobile cheque depositing feature. If you can’t find it in your app menu, you might need to download the latest version first.
You are here: Personal Banking > Ways of banking > Mobile banking > Cheque deposit
To log into Internet Banking you now need to use Virgin Money Internet Banking. You'll get the same great service and are able to access all your accounts.
Your log in details will stay the same and you can log in directly from the shiny new Virgin Money website.
Continue to Virgin Money Internet Banking
Go to the Virgin Money websiteNever tell anyone a token 3 response code, even someone from the bank. You should only input these codes to our secure Business Internet Banking service when you’re sending and making payments. If anyone calls and asks for a token 3 response code or asks you to authorise a payment on the App for fraud checks, hang up and call us on 0800 085 2914 from another line if possible, remember the Bank will never ask you to disclose your security details.
Continue to Virgin Money Business Internet BankingYou can find impartial information and guidance on money matters on the “MoneyHelper” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.