Clydesdale Bank has joined forces with Virgin Money to become one bigger, better and brighter bank. Our existing products and services are getting a Virgin Money makeover and we’re working hard to get everything you need available on the Virgin Money website soon.
If you have a current account with us, this table shows the key ways of supporting you when you need us.
How we can help you if you are experiencing money worries |
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Dealing with the unexpected |
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Additional help and support |
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How we can help you deal with a major life event |
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Contacting us |
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Specialist support |
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Bereavement |
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Other life events |
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How we can help you manage your day-to-day money better |
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Helping you understand your money |
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Helping you develop your financial skills |
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Support you may find useful if you have a disability or a physical or mental health condition |
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Accessing cash |
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Using your account |
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Accessing information |
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Allowing someone else to help you use your account |
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Ways to interact with us |
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The requirement to publish the Competition and Markets Authority independent service quality survey results for personal current accounts can be found here.
The requirement to publish the Financial Conduct Authority Service Quality Information for personal current accounts can be found here.
You can find impartial information and guidance on money matters on the “Money advice service” website.
Clydesdale Bank is covered by the Financial Services Compensation Scheme (FSCS), Find out more.