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Update on our combination with Virgin Money

Latest update

Following the announcement made on 18th June 2018, CYBG plc (the parent company of Clydesdale Bank / Yorkshire Bank) and Virgin Money Holdings (UK) plc are pleased to announce that they have agreed terms for a combination of their two businesses.

Click here to view the full announcement

What happens next?

The combination is subject to a number of conditions and regulatory approvals. In the meantime, it’s business as usual and our priority remains to provide all of our customers with consistent, high-quality service and support.

There won't be any immediate changes for Clydesdale Bank or B customers so you won't need to take any action or do anything differently. All your passwords, login details and account numbers will stay the same so you can still access your accounts and visit your branches as normal.

When things do change, we'll contact you in plenty of time to let you know what's happening.

Stay safe and secure

It's important to keep an eye out for fraud and scams, especially during times of change. To keep yourself safe:

  • Don't assume a text, phone call or email from someone claiming to be your bank is genuine. If you're not sure contact the customer service team
  • Never disclose security details (such as your PIN or password) - a genuine bank will never ask for this
  • Don't give out your account details or make payments unless you're sure who you're dealing with
  • Don't panic, and don't let yourself be pressured into action

Useful links

This notice is addressed to our customers. If you are a shareholder, please visit the Investor center section of the CYBG plc website

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